Order Processing
Your orders will be processed within 48 hours of receipt, excluding weekends and holidays. Orders placed after 12 PM PST on Friday or on the weekends will not be processed until Monday. Once the order has been shipped, please note that we are unable to cancel or modify it. 

Domestic Shipping
We offer Free UPS Ground Shipping within US, excluding Hawaii and Alaska. Shipping Charges to Hawaii and Alaska depend on the package weight. You can estimate shipping and taxes in your shopping cart before check out. 

We do not ship to a P.O Box and need a physical street address for all orders.

Free Ground Shipping usually takes 2-7 business days for delivery, as we ship from San Diego, California. Please refer to UPS Transit Time map for an accurate estimate. Deliveries occur only on weekdays and no weekend delivery option is available at this time. Estimated delivery time assumes orders are placed before 12:00 noon (PST). 

Estimated Delivery Time

Service Transit Delivery
Free Ground Shipping 2-7 Business Days Delivered based on the distance to destination
3 Day Select 3 Business Days Delivery by end of day
2nd Day Air 2 Business Days Delivery typically by end of day
Next Day Air Next Business Day Delivery typically by 3:00 pm
 

International Shipping 
We offer International Shipping via UPS Worldwide Express, except for Japan & China. The cost will depend on the weight and the destination Country.

You can get a shipping estimate in your shopping cart by entering the shipping information.

Please note that Old Gringo is not responsible for any customs, duties or taxes applicable on international shipments. We are also not responsible for any loss or damages caused when shipping internationally. It will be the responsibility of the purchaser to pay for any custom, duties and/or taxes on all international orders, the rates for which are subject to the item bought and the policy governing imports in your home country. All international purchases are final. 

Signature Required
All orders over $100 placed & shipped from www.oldgringoboots.com require a signature upon receipt. 

Delivery Instructions/Signature Waiver
In order to provide special delivery instructions and/or waive the signature required upon delivery please create a UPS My Choice Account. 
To create an account simply Click Here. If you want to learn more about UPS My Choice, please Click Here

Have Questions?
If you have questions regarding shipping please email us at or call us at: +1-866-395-8735

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