I love the Gringo boots but they are too narrow across the to[ of my foot and I can’t get my foot to go in the boot. I am so disappointed. I need to return the boots and see if I can have them special made with the width. I am having a hard time getting a hold of this company. I have called,left message, next time I called and message thing was filled. I need help.
I first purchased these in a size 8.5 but they were too big. The exchange process was super easy and I got a size 8 that fit perfectly. They are even prettier in person. I can't wait to go dancing in them!
I am thrilled with my new boots! They are so well made and fit perfectly.
I purchased a pair of boots for my niece for Valentine’s Day, her first Old Gringos, she is 36 years old and I thought it was time to get her addicted to this fabulous company. I was shipped the wrong pair of non- exchange or return boots. However, when I called customer service, they were over the top nice and very kind and solving the problem. Meghan and I are headed to the beautiful new Old Gringo store tomorrow at 1:00 pm in the Stockyards! They have ordered the correct boot and made certain she could even exchange it! MAGNIFICENT! SALUTE!
SINTRA - WOMEN'S
Old Gringo Since 2000's
Indulge in the allure of our handcrafted leather boots that redefine fashion and style, while embracing our western heritage. Each pair undergoes an extensive 275-step production process, showcasing our commitment to excellence and meticulous attention to detail.