COWTOWN - WOMEN'S

FREE Shipping on all orders 

We offer Free UPS Ground Shipping within US, excluding Hawaii and Alaska. Shipping Charges to Hawaii and Alaska depend on the package weight. You can estimate shipping and taxes in your shopping cart before checkout.

Please note that Signature is Required on all orders over $100. 

You can view our detailed shipping policy here.

International Shipping & Returns

We offer International Shipping via UPS Worldwide Express, except for Japan & China. The cost will depend on the weight of the item and the destination Country. It will calculated at checkout once you enter your shipping information. Old Gringo is not responsible for any custom duties/fees or taxes on International Shipping.

All international purchases are final.

FREE 30 Day Return Policy

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your return of unworn merchandise within 30 days of order receipt.

Please note that ALL ACCESSORIES (including our leather care products) ARE FINAL SALE. No returns or exchanges will be accepted on those items. 

You can view our detailed return policy here.

What is Installments by Afterpay?

Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

How do I use installments by Afterpay?

Simply shop online and add items to your shopping cart and checkout as normal. At checkout choose Installments by Afterpay as your payment method. First time customers will need to register with Afterpay and provide payment details as usual, returning customers simply log in to make their purchase. It’s that easy! Please note that all items in your shopping bag must be eligible for Installments by Afterpay. Currently, Afterpay is available for purchases between $35-$1000 only.

Where can I use installments by Afterpay?

Installments by Afterpay can only be applied to purchases made on oldgringoboots.com website.

Can I use Installments by Afterpay if I’m an international customer?

Installments by Afterpay is only available to customers with a US billing address and a US mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay.

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your schedule pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

What if I can’t pay an Afterpay installment?

If you fail to make a payment, you will be charged $8 late payment fee, and an additional $8 fee if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order amount. For more details, please see terms and conditions here.

When will my items be delivered if I use Installments by Afterpay?

Afterpay orders are delivered as per our standard shipping timeframe after you complete your order online. For more information, click here to visit our shipping policy page.

Is there a limit to how much I can spend on a single transaction?

Yes, transaction value limits apply to purchases made on the oldgringoboots.com website using Installments by Afterpay. Currently, only transactions between $35-$1000 can be made via Afterpay.

What products are not eligible for purchase using Installments by Afterpay?

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.

How do I return or exchange an item purchased using installments by Afterpay?

If you have changed your mind, you can return your Afterpay purchase to Old Gringo by mail. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay. If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com.

Where can I find out more about Afterpay?

Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy here. If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at (855) 289-6014 or use the contact form found here.

*If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. See Purchase Payment Agreement for complete terms.